F.A.Q.

How I can order?

Browse the products you like. Click on "Add to cart" and "Payment". Enter your shipping and billing details. If you have a promo code, enter it in the field provided and the deduction will be made automatically. Confirm and wait for your order to arrive at your door. It's as simple as that! :)

Secure Payment

Our shop uses SSL technology which offers you maximum security, especially on data protection for online banking. We offer a payment by credit card Amex, CB, Visa, Master Card. All our services are fully secure.

like to offer this product to a loved one? 

You enter your address in the "Billing address" field and you will specify your relative's address in the "Delivery address" field. Make sure to check the accuracy of his address (We do not put an invoice in the package).

Delivery Delay

Your item will be processed for shipment within 2 business days. Our products are shipped directly from the Tahiti in the South Pacific. A tracking code can be sent to the email address you registered with. Allow approximately 2 weeks for delivery. Please check the accuracy of your address. Our store will not be held responsible for lost goods if an incorrect shipping address is provided. If your package does not arrive, or arrives damaged, please contact us by clicking on this "contact" link.

The product I received is defective, what should I do?

You must contact us by e-mail at our customer service department within 14 days to make any reservations or complaints with all relevant supporting documents (photos in particular) specifying your Surname and First Name and the number of your order. For more information on our return policy, click on this link "Return Policy".